Privacy Policy

Trust through transparency

At WebMate Media Co., Ltd., your privacy is important to us. We are committed to safeguarding your personal information and ensuring transparency in how we collect, use, and protect your data. By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

Personal Information:
Name, email address, phone number, or other information you voluntarily provide.

Technical Data:
IP address, browser type, device information, and usage patterns when interacting with our website.

2. How We Use Your Information

We may use your personal information for the following purposes:

Responding to inquiries, delivering customer support, and processing service requests
Improving, personalizing, and optimizing our website and services
Sending promotional or marketing communications if you have opted in

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and collect analytics. You can manage or disable cookies through your browser settings; however, this may affect certain website features.

4. Third-Party Integrations

Our website may use third-party tools such as:

Google Analytics – website analytics
Google Ads – advertising and remarketing
YouTube – embedded video content
Facebook Pixel & Instagram – marketing, tracking, and retargeting

Please note that these third parties may use their own cookies and have separate privacy policies.

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share information with trusted service providers (e.g., email delivery platforms) under strict confidentiality and only for operational purposes.

6. Data Security

We implement appropriate technical and organizational measures to prevent unauthorized access, alteration, disclosure, or misuse of your personal data.

7. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of your personal data
Correction: Request correction of inaccurate information
Deletion: Request deletion of your personal data
Objection: Object to certain types of data processing

8. Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal data from children under this age.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page, along with the effective revision date.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

WebMate Media Co., Ltd.
17th Floor Alma Link Building, 25, Chit Lom Rd,
Lumphini, Pathum Wan, Bangkok 10330

Email: legal@webmate.co.th
Phone: +66 (0) 94 460 0044